Response Management

Returned mail & response management

Why waste time and money processing returned and response mail when smartmail can process responses quickly, accurately, and at a lower cost?

Smartmail collects and scans returned mail and responses on your behalf and then, using the latest OCR and OMR technologies, the data is converted into an electronic file and returned to you.

This technology reduces the need for data entry operators, reducing costs by up to 90%. Here is what we can do:

• Return to sender processing
• Movers file processing
• Surveys and questionnaires
• Registration & application forms
• Call centre operations
• Archiving your documents